How can I get my issues or questions be resolved with CloudShoppy?

Once you subscribe to any of the CloudShoppy packages, you get world-class help and support*.

You get email + live chat help irrespective of your package. With Premium package, you get phone assistance and an Account manager too.

You have access to various knowledge base articles: http://support.cloudshoppy.com/knowledgebase

FAQ’s: http://support.cloudshoppy.com/faqs/

Raise a ticket: http://support.cloudshoppy.com/helpdesk/

or you can always drop in an email to: support@cloudshoppy.com

*Support staff responds to email, phone and live chat between 9.30 AM - 5 PM, Monday to Friday. Please be patient when posting an issue as staff may not be in the same timezone as you are.
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