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Knowledge Base

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2 ArticlesCustomer Management →

  • Offer Membership on your site
  • Customer segmentation

5 ArticlesInventory Management →

  • I don’t want to set CoD for some products. Can I do that?
  • How not to set price for some products and instead have an enquiry option?
  • Can I sell a product even when there is no stock in inventory?
  • Can I add quantity for different variants of product for my inventory?
  • Managing inventory of online shop

5 ArticlesOrder Management →

  • How to check enquiries that I get from customers?
  • Where can I check all my returns and replacements of Orders?
  • How can I download invoice after the order is generated?
  • How to cancel an order after it is placed by a customer from my side but not yet shipped?
  • Processing and Managing Orders of your Online shop

4 ArticlesPayment Gateways →

  • How to find details of why customers purchase was declined?
  • How to enable online payments on my shop?
  • How can I track payment status and payment mode for all orders?
  • Integrate CCAvenue with your shop

8 ArticlesProduct Management →

  • I want to add more information about the product apart from description. How to do it?
  • How to add a product custom url for a product?
  • How to add variants of a product in my shop?
  • Can I do Bulk import of products?
  • How to hide visibility of a product on my shop?

5 ArticlesPromotions →

  • How to add my shop’s social ID’s on CloudShoppy?
  • How to add discounts to the order total?
  • How I can Cross sell or upsell products?
  • How can I make my site search engine friendly?
  • Promoting your products on CloudShoppy

5 ArticlesShipping & Logistics →

  • Can I add weight based or free shipping policy for my online shop?
  • How to add my pick up location for shipping and delivery?
  • How to set different shipping and delivery policies for products?
  • What is Volumetric weight and how to calculate it?
  • Automatic Shipping by CloudShoppy, Covering 21000+ pincodes

3 ArticlesTax Management →

  • GST compliant invoice generation for India
  • How to display tax information in the invoice?
  • How do I manage taxes for my products?

5 ArticlesThemes →

  • How can I get my issues or questions be resolved with CloudShoppy?
  • How to check themes?
  • How to set shop details on CloudShoppy dashboard?
  • How to change the password of my account?
  • How do I check my CloudShoppy account details?

About CloudShoppy

CloudShoppy is an affordable eCommerce platform enabling small and medium size businesses to start their online shop with just few clicks.

Contact Us

Call us on +91-8466091011 or email us at support@cloudshoppy.com for any support.
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